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Freedom

Set your business apart from the competition. In today's world of frustrating voicemail, phone trees, and annoying voice recognition software, your customers will thank you when they get a real person on the line. When you're not available to take the call, the professional, friendly and accurate operators at Berkshire Communicators and Hudson Valley Message Bureau will keep your customers happy and will give you confidence that your business is in good hands. And the Freedom to do what needs to be done.


Some of the fields we serve:

clock retro black 32 Open 24/7/365 Your customers may not find time to call during normal business hours. And many small businesses find that no one has time to answer calls, even when open. With Berkshire Communicators and Hudson Valley Message Bureau, your customers will be answered by a real person around the clock!


user headset 32 People Talking to People There is no technological substitute for having your call quickly answered by a friendly and helpful professional. Your customers will thank you for the warmth and responsiveness of the operators at Berkshire Communicators and Hudson Valley Message Bureau.


smiley 32 Quality With 70 years in the telephone answering business, we know that accuracy and attention to detail are essential. Our operators answer your calls according to your specifications and then quickly and accurately transmit the messages to you. What's more, our supervisors review reports every four hours to ensure ongoing quality.


star 32 Customer Satisfaction The way that we keep you, as our customer satisfied is to keep YOUR CUSTOMERS satisfied! We do that by ensuring that your customers are treated in a friendly and professional manner and by making sure that their messages are quickly and accurately forwarded to you.

binoculars 32 Capture Opportunity What if Opportunity called, but didn't leave a voicemail? With professional telephone answering you'll never miss an opportunity. You may have a website, email, text and social media, but your telephone remains the number one way that your existing and new customers will reach you.


piggy bank 32 Low Cost Your company or organization will be able offer top notch customer service 24/7/365 at a fraction of the cost of an in-house receptionist. Berkshire Communicators and Hudson Valley Message Bureau's professional operators will also let your staff be more productive during the day.


rocket 32 Fast Start Within hours of signing up with us, our operators will be ready to take your calls. You can select one of our basic packages or call us for a custom quote exactly suited to meet your needs. Then we'll help you set up your account instructions so that your calls are answered and your messages are sent exactly as you desire.


iphone 32 Flexibility We can transmit your messages via email, text, our secure Web Portal or even fax. We can also patch emergency and important calls to you according to your instructions. Do you have a special greeting script that supports your brand? Do you want to change it daily? No problem, we can handle any option you can think of!

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“My experience with your staff was quite positive from the very first call. Your operators were patient and thorough with our clients” – Jean Marie, Cornerstone Telephone

quote clientsGeneral Dynamics | Veterans of Westchester | Mutual Fund Investment Guide | Leukemia & Lymphoma Society | City of Pittsfield | O'Connell Oil | Berkshire Health Systems | Heritage Energy | Holyoke Health Center | Cornerstone Telephone | Comalli Electric | Genarri Plumbing and Heating

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Our state-of-the-art Central Alarm Monitoring Station is professionally staffed 24 hours a day, 7 days a week, 365 days a year. We monitor all types of alarms, from any manufacturer, located anywhere in the United States. Click here to read more.