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Property Management

Gaining a new tenant or losing an existing one can sometimes come down to a single phone call. With Berkshire Communicators and Hudson Valley Message Bureau, you’ll never miss an opportunity keep prospects and existing tenants happy! We can handle all your calls whenever you can’t at a fraction of the cost of an in-house receptionist.

Call Screening

We closely adhere to your rules and protocols to determine which calls are emergencies and which can wait for a conveniently timed response, so you have no false alarms.

24/7/365

Your tenants and prospects may not always call during normal business hours, and even if they do there may not be someone to take the call. Our service never sleeps and never takes a day off!

Options, Options, Options!

You can “turn on” or "turn off" our service instantaneously as needed. You will be able to change your greeting whenever you desire. Your messages can be forwarded to you via email, text, fax or our new secure Web Portal that can be accessed through your desktop, tablet or smart phone.

  • Enhance Your Customer Service
  • Build Your Reputation
  • Respond to Emergencies
  • Freedom From the Phone
  • Hablamos Español
  • Ask about our Alarm Monitoring

 "The Pittsfield Housing Authority has been using Berkshire Communicators for many years.  They answer our Maintenance Hotline 24/7, so our tenants always get a live person to screen and dispatch our calls. We find the service to be accurate and reliable. It allows us to funnel all of calls in a consistent manner to ensure we take care of the needs of our more than 700 tenants."

- David Pill, Maintenance Director, Pittsfield Housing Authority